DRAFT — not for publication. This is a factual outline
of what the MemberMine app actually does with data, written so a
qualified reviewer has something concrete to work from. It is
not legal advice and is not a finished policy. It must
be reviewed and completed by someone qualified — including the
jurisdiction, legal entity name, data controller details, retention
periods, GDPR/CCPA rights language and the lawful basis for processing
— before this page goes live or is submitted to an app store.
Remove this notice and the noindex tag at that point.
Privacy Policy
Draft — last revised 3 September 2026
Who we are
[TO COMPLETE: legal entity name, registered address, jurisdiction, and the contact point for data protection enquiries.] For anything privacy-related in the meantime, email privacy@membermine.com.
Two kinds of data, and who is responsible for each
MemberMine is used by businesses to manage their own members, so there are two distinct relationships:
- Data about you as a MemberMine user — your account, your profile, your settings. We are responsible for this.
- Data a business holds about its members — the member list, notes and custom fields a business keeps in MemberMine. That business decides what to collect and why; we process it on their behalf and store it for them. If you're a member of a business and want your details changed or removed, contact that business first.
[TO COMPLETE: express this in the controller/processor terms your jurisdiction requires, and cover it properly in a Data Processing Addendum for business customers.]
What we collect
- Account details — name, email address, and an encrypted password or third-party sign-in identifier.
- Profile details — anything you choose to add to your profile, plus any custom fields the business you belong to has set up.
- Membership records — which businesses and communities you belong to, and your role in them.
- Content you create — messages, posts, comments, and documents you upload.
- Device tokens — an identifier used to deliver push notifications to your device, if you enable them.
- Billing details — for business owners who subscribe. Card details are handled by our payment processor and are never stored on our systems.
- Technical logs — records generated when the app talks to our servers, kept for security and troubleshooting.
What we don't do
- We don't sell your personal data.
- We don't share member lists between businesses.
- We don't use your data or your content to advertise to you.
Service providers we use
We rely on a small number of third parties to run the service. Each processes data only to provide their part of it:
- Supabase — database, authentication and file storage.
- Google Firebase Cloud Messaging — delivery of push notifications.
- Stripe — subscription payments and billing for business owners.
- Cloudflare — hosting and delivery of this website.
[TO COMPLETE: hosting regions, international transfer mechanism, and links to each provider's own privacy terms.]
How long we keep it
[TO COMPLETE: retention periods for accounts, business data after cancellation, backups, and logs.]
Your rights
You can request access to, correction of, or deletion of your personal data by emailing privacy@membermine.com from the address on your account.
[TO COMPLETE: the full statutory rights list for each jurisdiction served, response timeframes, and how to complain to a supervisory authority.]
Children
Some businesses using MemberMine teach children, so a business may hold records about a minor entered by a parent or by the business itself.
[TO COMPLETE: minimum age for holding an account, parental consent handling, and COPPA position if operating in the US. This one genuinely needs specialist review — several likely customer types teach children.]
Changes to this policy
If we make a material change we'll tell you in the app before it takes effect.